Find answers to common questions about bookings, payments, ticketing and travel process.
Questions Regarding Air Reservations
Q1. What should I do if I entered the wrong travel date or time?
Changes to travel dates and times depend on the airline’s fare rules and ticket conditions. Some fares allow modifications with applicable change fees, while others may be non-changeable. Please contact our Help Desk at +1-855-663-3181 as soon as possible so we can review your options.
Q2. What if I selected the wrong departure or arrival airport?
Airport changes may be permitted depending on the airline’s policies and fare type. In some cases, a fare difference and change fee may apply. Kindly call our support team at +1-855-663-3181 for immediate assistance.
Q3. What if I entered an incorrect passenger name?
Most airlines do not allow full name changes after ticket issuance. Minor corrections may be permitted in certain situations. Please contact our customer support team at +1-855-663-3181 right away so we can advise you on the available options.
Q4. How can I contact a travel consultant?
Our travel consultants are available to assist you 24/7. You can reach us by phone at +1-855-663-3181 or email us at support@bookmytravelin.com for prompt support.
Questions About the Payment Process
Q1. What payment methods do you accept?
We accept major credit and debit cards, including Visa, MasterCard, American Express, Discover, and Diners Club. All transactions are processed through secure payment gateways to ensure your information remains protected.
Q2. Why was my credit card declined?
A transaction may be declined due to insufficient funds, incorrect billing information, card expiration, or your bank’s fraud prevention policies. Please verify your details and contact your card issuer if needed. You may also call us at +1-855-663-3181 for further assistance.
Q3. Are all prices displayed in U.S. Dollars?
Yes, unless otherwise specified, all fares and service charges are displayed in U.S. Dollars (USD).
Questions About Confirmation & Ticketing
Q1. How can I review my reservation details?
After completing your booking, you will receive a confirmation email containing your reservation reference number and full itinerary details. Please review the information carefully and contact us immediately if any corrections are needed.
Q2. What should I do if I did not receive a confirmation email?
First, please check your spam or junk mail folder. If you still cannot locate the confirmation, contact our Help Desk at +1-855-663-3181 or email support@bookmytravelin.com so we can resend your itinerary.
Questions About the Travel Process
Q1. How do I travel using an electronic ticket (e-ticket)?
Electronic tickets are paperless. Simply present a valid government-issued photo ID or passport at the airline check-in counter or kiosk. We recommend arriving at least 90 minutes prior to domestic flights and at least 2–3 hours prior to international departures.
Q2. What are the recommended check-in procedures?
For domestic flights, passengers should arrive at the airport 60–90 minutes before departure. For international flights, arrival at least 2–3 hours before departure is strongly recommended to allow time for check-in, security screening, and immigration procedures.
